Terms of Use

Last updated: 30 October 2026

1. Who we are

Global Secure Business is operated by Global Secure Technologies Limited, a company registered in Ireland (company number 820752), Spring House, Kilshane, Co. Tipperary, E34 TW44, Ireland ("Global Secure Business", "we", "us"). Contact: info@globalsecurebusinessapp.com.

2. Accepting these terms

By creating an account or using Global Secure Business you agree to these terms and our Privacy Policy. If you don't agree, please don't use the service.

3. Who can use Global Secure Business

• You must be at least 18 years old and able to enter into a legal contract.
• Some services are only available in certain countries. We show what's available where you live.
• You must not use Global Secure Business if you are subject to sanctions, or on behalf of anyone who is.
• You may have only one personal account, and you must use it for yourself.

4. Our services and our partners

Global Secure Business brings several services together in one app. Who provides each one matters:

• Provided by Global Secure Business: the app itself, the self-custody wallet interface, rewards and Everyday Savings features, membership benefits, and customer support.
• Provided by licensed partners: regulated services such as payment accounts and IBANs, currency exchange, payment cards, identity verification, investing, buying and selling crypto with money, eSIM plans, and travel benefits such as lounge access and insurance. Each partner provides its service under its own terms and licence, which we show you before you use it. Global Secure Business is not a bank, and money held in a partner account is held by that partner under its own safeguards.

Some features may be marked "Coming soon" or offered as a test or preview. They may change or be withdrawn.

5. Your account and security

• Give us true, complete and up-to-date information, and tell us if it changes.
• Keep your device, PIN, password and sign-in codes safe. Never share them, not even with someone who says they're from Global Secure Business. We will never ask for your PIN, password or wallet recovery phrase.
• Sensitive actions (such as payments, withdrawals and trades) may need step-up authorisation, such as Face ID, a PIN or a password. You can manage these settings in the app.
• Tell us straight away at info@globalsecurebusinessapp.com or through in-app support if you think your account or device has been compromised.
• You're responsible for activity on your account, except where it is caused by our fault or where the law says otherwise.

6. Identity checks

To meet anti-money-laundering and other legal requirements, we and our partners may ask you to verify your identity and provide information about yourself, your funds and your use of the service. We may limit, pause or refuse services if checks can't be completed or raise concerns.

7. Self-custody wallet

• With the self-custody wallet, you control your private keys. Your keys are held securely for you on your device.
• Because we don't hold your keys, we cannot recover your wallet, reverse a transaction or move your crypto for you. Back up your recovery details as instructed in the app and keep them safe.
• Blockchain transactions are final once confirmed. Always check the address and network before sending. Sending crypto to the wrong address or network may result in permanent loss.
• Network (gas) fees are set by the blockchain, not by us, and are shown before you confirm.

8. Fees

Many features are free. Where a fee, exchange rate or spread applies, we show it in the app before you confirm. Partner fees may also apply and are shown in the same way. Membership plans and the activation deposit are described in the app when you choose them. We will give you notice before changing fees that apply to you.

9. Rewards and Everyday Savings

• Rewards, points, cashback and Everyday Savings are benefits we offer at our discretion. They have no cash value except as described in the app.
• Everyday Savings shows you the saving you earn when you buy discounted gift cards and vouchers in the app, and lets you choose where your savings go (for example, your Global Secure Business balance or a linked mortgage or account). Savings depend on the discounts available from each brand at the time and may change.
• Gift cards and vouchers are issued by our rewards partner and the brand, and are subject to the brand's own terms, including expiry dates.
• We may change or end a rewards programme with reasonable notice. Rewards gained through fraud, abuse or error may be removed.

10. Crypto, investing and risk

Crypto assets and investments can rise and fall in value, and you could lose all the money you put in. Nothing in the app is financial, investment, tax or legal advice. You are responsible for your own decisions and for any tax you owe. Please read our full crypto risk warning.

11. Things you must not do

• Use Global Secure Business for anything illegal, including money laundering, fraud, terrorist financing or evading sanctions.
• Pretend to be someone else, or open an account for someone else.
• Try to hack, reverse-engineer, overload or interfere with the app, or use bots or scraping.
• Misuse rewards, referrals or promotions.

12. Suspending or closing your account

You can close your account at any time (see how to delete your account). Before closing, please withdraw your funds, move your crypto, and use or transfer any gift cards and eSIMs you want to keep.

We may suspend, restrict or close your account if we reasonably believe you have broken these terms, if the law or a regulator requires it, to protect you or others from fraud, or if we stop offering the service. Where we can, we'll tell you why and give you notice. We'll help you get your money and assets back unless the law prevents it.

13. Our responsibility to you

• We will provide the service with reasonable care and skill.
• We are not responsible for losses caused by events outside our reasonable control (such as blockchain network failures, outages at partners or app stores, or changes in market prices), by your own actions (such as sending crypto to the wrong address or sharing your sign-in details), or by services provided by partners under their own terms.
• We are not liable for indirect or unforeseeable losses, or for loss of profits or opportunity.
• Nothing in these terms limits our liability where it would be unlawful to do so, including for fraud, or for death or personal injury caused by negligence, and nothing affects your statutory rights as a consumer.

14. Intellectual property

The Global Secure Business name, logo, app and content belong to us or our licensors. You may use the app for your own personal use under these terms, but you may not copy, sell or create works based on it without our permission.

15. Changes to these terms

We may update these terms, for example when we add services or the law changes. We'll give you at least 30 days' notice of changes that affect you, unless the change is required by law or is in your favour. If you don't agree, you can close your account before the change takes effect.

16. Complaints

If you're unhappy, please contact us at info@globalsecurebusinessapp.com or through in-app support. We'll acknowledge your complaint promptly and aim to resolve it within 15 business days. For complaints about a partner's service, we'll help you reach the right partner, who may have its own complaints process and ombudsman.

17. Law and courts

These terms are governed by the laws of Ireland. You can bring a claim in the courts of Ireland or, if you're a consumer living elsewhere, in the courts of the country where you live, and you keep the protection of the mandatory consumer laws of that country.

18. General

If any part of these terms is found invalid, the rest still applies. If we don't enforce a right straight away, we can still enforce it later. You may not transfer your rights under these terms without our consent. We may transfer ours to a company that takes over our business, on terms that don't reduce your rights.